CloudDeakin Guides
GETTING STARTED
INTRODUCTION
Overview

CloudDeakin Home page is your starting point inside the online learning environment. From here, you can set up your profile, edit your preferences and access your units.

When you first log in to CloudDeakin Home page you will be able to:

  • view announcements posted by the University
  • access your units under the My Sites widget
  • view up-coming events and news

The units you are enrolled in will be visible in the My Sites widget. (A widget is an area on a webpage that houses a tool or has other information). Click on the name of your unit. This will take you to your unit.

Introduction Video
Navigating Inside a Unit

Home page is the first page viewed when entering a unit. This is where you access learning resources, discussion board, quizzes and assignments for the unit. Similar to CloudDeakin Home page, it contains your tools and different widgets for displaying information, including unit-specific resources.

The primary navigation tool for a unit is the navigation bar, which is located at the top of the screen and displays links to the tools available in you unit. Within each tool there are tool menus to navigate to different sections and pages, and tabs to switch between sections within a page.

The Content tool is used to create, edit, and organise learning resources for your unit; such as the unit guide, lecture notes and readings. Using the Content tool you can:

  • create and edit the modules and topics that make up the unit
  • import unit content from existing sources
  • change the way the learning environment displays your unit content
  • create links to other areas of your site where students will complete their work e.g.: Discussions.
INTRODUCTION
Overview
CloudDeakin Home page is your starting point inside the online learning environment. From here, you can set up your profile, edit your preferences and access your units.

When you first log in to CloudDeakin Home page you will be able to:

  • view news posted by the University
  • access your units under the My Sites widget
  • view up-coming events and news

The units you are enrolled in will be visible in the My Sites widget. (A widget is an area on a webpage that houses a tool or has other information). Click on the name of your unit. This will take you to your unit.

Introduction Video
Navigating Inside a Unit
Home page is the first page viewed when entering a unit. This is where you access learning resources, discussion board, quizzes and assignments for the unit. Similar to CloudDeakin Home page, it contains your tools and different widgets for displaying information, including unit-specific resources.

The primary navigation tool for a unit is the navigation bar, which is located at the top of the screen and displays links to the tools available in you unit. Within each tool there are tool menus to navigate to different sections and pages, and tabs to switch between sections within a page.

Navbar

The Resources tool is used to organise unit materials, such as the unit guide, lecture notes and readings. The Resources tool enables you to create, edit, organise, and delete modules and topics in your unit. Using the Resources tool you can:

  • create and edit the modules and topics that make up the unit
  • import unit resources from existing sources
  • change the way the learning environment displays your unit resources
  • create links to other areas of your site where students will complete their work e.g. Discussions.
MENU AND MINIBAR
The Context Menu
 

The learning environment makes extensive use of context menu to initiate tasks and actions.

Context Menu

 

The Minibar
 

The Minibar

The navigation minibar is located at the top of every page. The minibar enables you to switch in between units; navigate to CloudDeakin Home page; receive notifications; and update your profile and preferences.

 

 

MENU AND MINIBAR
The Context Menu
 

The learning environment makes extensive use of context menu to initiate tasks and actions.

Context Menu

 

The Minibar
 

The Minibar

The navigation minibar is located at the top of every page. The minibar enables you to switch in between units; navigate to CloudDeakin Home page; receive notifications; and update your profile and preferences.

 

 

NAVBARS
Understanding Navbars
The Navbar (or navigational bar) is a banner that displays the unit title and its set of links across the top of all unit pages. It is used to navigate between tools and Home pages. Each unit has its own Navbar that links to relevant tools for that unit. Tools can be unit specific or organisation-wide depending on their purpose. For example, if you click the Grades tool link in a unit Navbar you are taken to the Grades tool for that unit. The NavBar is always available when navigating through a site. Navbars consist of two components: a Navbar template, which controls the visual theme of the Navbar; and the Navbar itself, which controls whichever links are available for the unit. Default Navbars will be provided by your Faculty or School. Unit Chairs will be able to make a copy of the default Navbar and add additional links and tools. Navbars are Faculty or School specific.

Note:

  1. In general, add tools that you want students to use to complete unit work (Assignments, Grades, etc.) to your unit Navbar.
  2. You cannot add all tools and functionality to a Navbar. Some tools, such as tools for personal administration (Preferences, Change Password, Profile, etc.) or tools for unit administration (Home page, Forms, Metadata Administration, etc.), are accessed from widgets on Home page or CloudDeakin Home page.

To access the Navbars tool:

  1. Click on Setup on the site Navbar.
  2. Click on Navigation.
Creating a New Navbar for Your Unit
Your unit Navbar should contain all the links your students need to complete the unit (such as Grades and Assignments), and personal tools they might want to use (such as Portfolio). It should also include links to navigate to Home page, CloudDeakin Home page and Logout.

The list of links you can choose from depends on the tools your Faculty uses, and the tools that you enabled for your unit.

Typical Navbar link locations:

  • Top Left: Display the Unit code and name
  • Bottom Left: Home, Resources, Discussions, Assessment (Assignments, Grades, Quizzes), My Tools (DeakinAir, User Progress, Locker), More (Classlist, Groups, Media Library), Portfolio and Setup.
  1. On the main Navbars page, click on Copy from the context menu of the Navbar you want to copy.
  2. Click on the title of the copy Navbar to edit.
  3. Change the Name and Description of Navbar.
  4. Click on Add Links button located in the bottom right box to add extra links for students.
  5. Select the appropriate tools and click Add.
  6. To modify the order of the link, drag and drop the link.
  7. Click Save and Close.
  8. To preview the Navbar, click Preview from the context menu of the Navbar you want to preview.
  9. To activate the newly created Navbar, click on the drop-down list of Active Navbar.
  10. Select the appropriate Navbar and click Apply.
NAVBARS
Understanding Navbars
The Navbar (or navigational bar) is a banner that displays the unit title and its set of links across the top of all unit pages. It is used to navigate between tools and Home pages. Each unit has its own Navbar that links to relevant tools for that unit. Tools can be unit specific or organisation-wide depending on their purpose. For example, if you click the Grades tool link in a unit Navbar you are taken to the Grades tool for that unit. The NavBar is always available when navigating through a site. Navbars consist of two components: a Navbar template, which controls the visual theme of the Navbar; and the Navbar itself, which controls whichever links are available for the unit. Default Navbars will be provided by your Faculty or School. Unit Chairs will be able to make a copy of the default Navbar and add additional links and tools. Navbars are Faculty or School specific.

Note:

  1. In general, add tools that you want students to use to complete unit work (Assignments, Grades, etc.) to your unit Navbar.
  2. You cannot add all tools and functionality to a Navbar. Some tools, such as tools for personal administration (Preferences, Change Password, Profile, etc.) or tools for unit administration (Home page, Forms, Metadata Administration, etc.), are accessed from widgets on Home page or CloudDeakin Home page.

To access the Navbars tool:

  1. Click on Setup on the site Navbar.
  2. Click on Navigation.
Creating a New Navbar for Your Unit
Your unit Navbar should contain all the links your students need to complete the unit (such as Grades and Assignments), and personal tools they might want to use (such as Portfolio). It should also include links to navigate to Home page, CloudDeakin Home page and Logout.

The list of links you can choose from depends on the tools your Faculty uses, and the tools that you enabled for your unit.

Typical Navbar link locations:

  • Top Left: Display the Unit code and name
  • Bottom Left: Home, Resources, Discussions, Assessment (Assignments, Grades, Quizzes), My Tools (DeakinAir, User Progress, Locker), More (Classlist, Groups, Media Library), Portfolio and Setup.
  1. On the main Navbars page, click on Copy from the context menu of the Navbar you want to copy.
  2. Click on the title of the copy Navbar to edit.
  3. Change the Name and Description of Navbar.
  4. Click on Add Links button located in the bottom right box to add extra links for students.
  5. Select the appropriate tools and click Add.
  6. To modify the order of the link, drag and drop the link.
  7. Click Save and Close.
  8. To preview the Navbar, click Preview from the context menu of the Navbar you want to preview.
  9. To activate the newly created Navbar, click on the drop-down list of Active Navbar.
  10. Select the appropriate Navbar and click Apply.

FEATURES & BENEFITS

Why use the Assignments tool?

The Assignments tool enables students to submit assignments online, eliminating the need to mail, fax, or email assignments. Students upload their assignments to the appropriate Assignment folder. This tool also helps you track when assignments are submitted.

Opportunities

  • a one-stop-shop for students to submit assignments
  • option to setup an Assignment folder with a plagiarism check enabled
  • access assignments, mark them and give feedback to students online
  • access a record of who submitted assignments, when they were submitted, when they were marked and when they were available for students to access
  • set up separate folders for separate tasks or for separate groups of students
  • provide Assignment folders for group assignments to be submitted
  • provide feedback to individuals, groups or to all students.

Tips

  • Add a Grade item when setting up your Assignment folder.
  • Set up a Turnitin (plagiarism check) assignment folder for students to check their work prior to final submission.
  • Provide students with a preferred naming convention for the files that they need to upload to the Assignment folder. This may include their student number, surname and title of the assignment.

Example

Assignments Tool Example 1

Assignments Tool Example 2

Why use Checklists?

A Checklist is a way to highlight important or required assignments, readings or other items to complete. A Checklist may list all the items which need to be completed immediately or may have items appear sequentially once other items are completed.

Opportunities:

  • provide a list of tasks students need to complete
  • present students with a visual summary of the requirements for a topic or assignment or unit
  • assist students to find their way around the resources of your site
  • break your unit down into more manageable sections
  • better cater for individual learning needs by building in ‘extension’ activities or revision activities
  • help students manage ‘due dates’
  • ensure prerequisite tasks are completed before access to new ones is made available
  • reinforce topic learning objectives/intended learning outcomes
  • provide different groups of students with different tasks or sequences of tasks
  • provide a week-by-week guide for students during trimester.

Tip:

  • Set up your Assignments so that all tasks on the Checklist are completed before students can submit.

Example of Checklist (student view)

Checklist Tool Example 1

 

Why use the Resources tool?

The Resources tool enables you to create, edit, organise and delete modules and topics in your unit.

Opportunities

  • use Modules and Topics to structure your unit resources
  • have the choice of adding resources by:
  • creating a new html file
  • using an existing file in the site
  • uploading a file from outside your site
  • building Quicklinks into your unit topics
  • reorder the sequence of your modules/topics as you build
  • give yourself a complete linear view of how students will progress through your unit site
  • use Reports to track student data regarding time spent in site and modules/topics visited
  • use Manage Files to store and organise your files
  • set Restrictions on your topic such as hiding modules/topics or setting release and close dates.

Tip

  • You can use the Instructional Design Wizard or the Site Builder as alternative means of building the structure of your unit.

Example

Resources Tool Example 1

Why use the Grades tool?

You can set up a grade book that reflects your approach to evaluation. You control the grading formula used to calculate grades; what projects, assignments and tests are graded; how grade items are associated with other tools; when grades are released to users and what information they see.

Opportunities

  • create a connection between your Assignments and/or Quizzes and your Grades
  • create assessment task items and record student grades in your Grades area
  • allocate different weightings to different assessment tasks
  • assess students by means of different grade types
  • release grades to students when available
  • use the statistical analysis function to analyse your distribution of grades
  • analyse the grades of individual students
  • export grades to a spreadsheet.

Tip

  • The Grades Setup Wizard allows you to choose Weighted, Points or Formula grades schemes.

Example

Grades Tool Example 1

 

Why use the News tool?

The News tool enables you to communicate updates, changes and new information to your students quickly and effectively. Unit based News items appear in the News widget on the Home page. Since this is the first page that the users often see when they access their unit sites, it is a good way to display pertinent information.

Opportunities:

  • introduce yourself to students
  • welcome students to your unit
  • direct students unfamiliar with the CloudDeakin environment
  • alert students to an upcoming or recently past event
  • make an announcement
  • engage students by means of links to a video, blog, online resource
  • use as the launching pad to the unit
  • use as a one stop shop for information about the unit (via Quicklinks)
  • provide positive feedback to students
  • demonstrate to students via constant news changes – e.g. photos, quotes, URLs – that your online presence is regularly maintained and current.

Tips:

  • News is meant to be informative, relevant to many and worth reading.
  • Keep it concise, relevant and up to date.

Example

News Tool Example 1

Why use the Quizzes tool?

The Quizzes tool is used to create, categorise, store, manage, publish and grade questions you set for your students to respond to either as reinforcement of learning or as formal assessment tasks.

Opportunities

  • give students the opportunity to reinforce their learning
  • reinforce to students the purpose and value of learning objectives or intended learning outcomes
  • design a series of small quizzes to support sequential learning
  • design quizzes as formal assessment tasks
  • give students opportunities to complete multiple-choice quizzes prior to multiple-choice exams
  • create, build and maintain a library of questions which can be re-used in other quizzes or units
  • have data available (e.g. student grades, attempts, class average, numbers of responses)
  • identify particular concepts which students appear to find challenging
  • provide instantaneous feedback to students as they complete a quiz
  • provide a variety of quiz question types so as to encourage different thinking styles
  • compile and export quiz results to a spreadsheet.

Tips:

  • Online quizzes, well designed, can be a very efficient way of assessing student learning and providing instant feedback. Feedback on learning is the essential ingredient of good assessment practice.
  • Create your quiz questions in the Question Library so you can reuse the questions if required.
  • When setting up a Quiz ensure you add a Grade Item and tick the box next to Auto Export to Grades, which will ensure that student submission results are automatically exported to Grades for release to students.

Example

Quizzes Tool Example 1

Why use the Self-Assessment tool?

Self assessments allow you to create non-assessable quizzes with automated feedback which students can access in order to reinforce their learning.

Opportunities:

  • create quizzes which allow students to ‘test’ what they are learning
  • assist students to reinforce their learning by interspersing self assessments into your Resources
  • build in automatic feedback with your quiz questions and answers
  • provide opportunities for students to determine what aspects of their learning they need to revise
  • give students experience of doing informal online quizzes before tackling formal assessments
  • provide opportunities for students to practice for multiple-choice exams.

Tips

  • Create your Self-Assessment questions in the Question Library so you can reuse the questions if required. Adult learners value the opportunity to check how well they are understanding concepts.

Example

Self-Assessment Tool Example 1

Why use the Survey tool?

The Surveys tool creates surveys which allow you to monitor unit trends and opinions and assess student satisfaction.

Opportunities:

  • use as a learning activity for students
  • survey students to determine preferred learning styles early in trimester
  • use the results as the basis of a class discussion
  • build into a hurdle requirement or Conditional Release sequence
  • get feedback from students, with the option of anonymity if desired
  • give instant feedback to students who respond to the survey
  • search for and analyse results of a survey
  • access summary aggregate data from student responses
  • collate qualitative comments from students.

Tip:

  • Create your survey questions in the Question Library so you can reuse the questions if required.

Example

Survey Tool Example 1

Why use Bb Collaborate?

Bb Collaborate enables teaching staff to communicate synchronously with students online. Bb Collaborate allows you to talk online in real time; chat via text online; share applications, give presentations and most importantly the ability to record session. Recording allows students to access the session if they weren’t present or if they would like to hear it again.

Opportunities

  • provides opportunities to communicate with your cloud-based students
  • record the session and make it available to students who are unable to join the session
  • allow students from different countries to work collaboratively online. You can create a meeting link open for a period of time, for example one trimester. Students can access the meeting link and work together as a group at times that suit them.

Tips:

  • Set up the meeting room and choose a date and time that is suitable to yourself and your students. Do think about time zone differences if you have students from other countries.
  • Provide instructions to students where to access the URL of session. This can be done by posting as a news item on your CloudDeakin site.
  • If you are recording your session, provide instructions to your students where to access the recordings.

Example

Bb Collaborate Example 1

FEATURES & BENEFITS

Why use the Assignments tool?

The Assignments tool enables students to submit assignments online, eliminating the need to mail, fax, or email assignments. Students upload their assignments to the appropriate Assignment folder. This tool also helps you track when assignments are submitted.

Opportunities

  • a one-stop-shop for students to submit assignments
  • option to setup an Assignment folder with a plagiarism check enabled
  • access assignments, mark them and give feedback to students online
  • access a record of who submitted assignments, when they were submitted, when they were marked and when they were available for students to access
  • set up separate folders for separate tasks or for separate groups of students
  • provide Assignment folders for group assignments to be submitted
  • provide feedback to individuals, groups or to all students.

Tips

  • Add a Grade item when setting up your Assignment folder.
  • Set up a Turnitin (plagiarism check) assignment folder for students to check their work prior to final submission.
  • Provide students with a preferred naming convention for the files that they need to upload to the Assignment folder. This may include their student number, surname and title of the assignment.

Example

Assignments Tool Example 1

Assignments Tool Example 2

Why use Checklists?

A Checklist is a way to highlight important or required assignments, readings or other items to complete. A Checklist may list all the items which need to be completed immediately or may have items appear sequentially once other items are completed.

Opportunities:

  • provide a list of tasks students need to complete
  • present students with a visual summary of the requirements for a topic or assignment or unit
  • assist students to find their way around the resources of your site
  • break your unit down into more manageable sections
  • better cater for individual learning needs by building in ‘extension’ activities or revision activities
  • help students manage ‘due dates’
  • ensure prerequisite tasks are completed before access to new ones is made available
  • reinforce topic learning objectives/intended learning outcomes
  • provide different groups of students with different tasks or sequences of tasks
  • provide a week-by-week guide for students during trimester.

Tip:

  • Set up your Assignments so that all tasks on the Checklist are completed before students can submit.

Example of Checklist (student view)

Checklist Tool Example 1

 

Why use the Resources tool?

The Resources tool enables you to create, edit, organise and delete modules and topics in your unit.

Opportunities

  • use Modules and Topics to structure your unit resources
  • have the choice of adding resources by:
  • creating a new html file
  • using an existing file in the site
  • uploading a file from outside your site
  • building Quicklinks into your unit topics
  • reorder the sequence of your modules/topics as you build
  • give yourself a complete linear view of how students will progress through your unit site
  • use Reports to track student data regarding time spent in site and modules/topics visited
  • use Manage Files to store and organise your files
  • set Restrictions on your topic such as hiding modules/topics or setting release and close dates.

Tip

  • You can use the Instructional Design Wizard or the Site Builder as alternative means of building the structure of your unit.

Example

Resources Tool Example 1

Why use the Grades tool?

You can set up a grade book that reflects your approach to evaluation. You control the grading formula used to calculate grades; what projects, assignments and tests are graded; how grade items are associated with other tools; when grades are released to users and what information they see.

Opportunities

  • create a connection between your Assignments and/or Quizzes and your Grades
  • create assessment task items and record student grades in your Grades area
  • allocate different weightings to different assessment tasks
  • assess students by means of different grade types
  • release grades to students when available
  • use the statistical analysis function to analyse your distribution of grades
  • analyse the grades of individual students
  • export grades to a spreadsheet.

Tip

  • The Grades Setup Wizard allows you to choose Weighted, Points or Formula grades schemes.

Example

Grades Tool Example 1

 

Why use the News tool?

The News tool enables you to communicate updates, changes and new information to your students quickly and effectively. Unit based News items appear in the News widget on the Home page. Since this is the first page that the users often see when they access their unit sites, it is a good way to display pertinent information.

Opportunities:

  • introduce yourself to students
  • welcome students to your unit
  • direct students unfamiliar with the CloudDeakin environment
  • alert students to an upcoming or recently past event
  • make an announcement
  • engage students by means of links to a video, blog, online resource
  • use as the launching pad to the unit
  • use as a one stop shop for information about the unit (via Quicklinks)
  • provide positive feedback to students
  • demonstrate to students via constant news changes – e.g. photos, quotes, URLs – that your online presence is regularly maintained and current.

Tips:

  • News is meant to be informative, relevant to many and worth reading.
  • Keep it concise, relevant and up to date.

Example

News Tool Example 1

Why use the Quizzes tool?

The Quizzes tool is used to create, categorise, store, manage, publish and grade questions you set for your students to respond to either as reinforcement of learning or as formal assessment tasks.

Opportunities

  • give students the opportunity to reinforce their learning
  • reinforce to students the purpose and value of learning objectives or intended learning outcomes
  • design a series of small quizzes to support sequential learning
  • design quizzes as formal assessment tasks
  • give students opportunities to complete multiple-choice quizzes prior to multiple-choice exams
  • create, build and maintain a library of questions which can be re-used in other quizzes or units
  • have data available (e.g. student grades, attempts, class average, numbers of responses)
  • identify particular concepts which students appear to find challenging
  • provide instantaneous feedback to students as they complete a quiz
  • provide a variety of quiz question types so as to encourage different thinking styles
  • compile and export quiz results to a spreadsheet.

Tips:

  • Online quizzes, well designed, can be a very efficient way of assessing student learning and providing instant feedback. Feedback on learning is the essential ingredient of good assessment practice.
  • Create your quiz questions in the Question Library so you can reuse the questions if required.
  • When setting up a Quiz ensure you add a Grade Item and tick the box next to Auto Export to Grades, which will ensure that student submission results are automatically exported to Grades for release to students.

Example

Quizzes Tool Example 1

Why use the Self-Assessment tool?

Self assessments allow you to create non-assessable quizzes with automated feedback which students can access in order to reinforce their learning.

Opportunities:

  • create quizzes which allow students to ‘test’ what they are learning
  • assist students to reinforce their learning by interspersing self assessments into your Resources
  • build in automatic feedback with your quiz questions and answers
  • provide opportunities for students to determine what aspects of their learning they need to revise
  • give students experience of doing informal online quizzes before tackling formal assessments
  • provide opportunities for students to practice for multiple-choice exams.

Tips

  • Create your Self-Assessment questions in the Question Library so you can reuse the questions if required. Adult learners value the opportunity to check how well they are understanding concepts.

Example

Self-Assessment Tool Example 1

Why use the Survey tool?

The Surveys tool creates surveys which allow you to monitor unit trends and opinions and assess student satisfaction.

Opportunities:

  • use as a learning activity for students
  • survey students to determine preferred learning styles early in trimester
  • use the results as the basis of a class discussion
  • build into a hurdle requirement or Conditional Release sequence
  • get feedback from students, with the option of anonymity if desired
  • give instant feedback to students who respond to the survey
  • search for and analyse results of a survey
  • access summary aggregate data from student responses
  • collate qualitative comments from students.

Tip:

  • Create your survey questions in the Question Library so you can reuse the questions if required.

Example

Survey Tool Example 1

Why use Bb Collaborate?

Bb Collaborate enables teaching staff to communicate synchronously with students online. Bb Collaborate allows you to talk online in real time; chat via text online; share applications, give presentations and most importantly the ability to record session. Recording allows students to access the session if they weren’t present or if they would like to hear it again.

Opportunities

  • provides opportunities to communicate with your cloud-based students
  • record the session and make it available to students who are unable to join the session
  • allow students from different countries to work collaboratively online. You can create a meeting link open for a period of time, for example one trimester. Students can access the meeting link and work together as a group at times that suit them.

Tips:

  • Set up the meeting room and choose a date and time that is suitable to yourself and your students. Do think about time zone differences if you have students from other countries.
  • Provide instructions to students where to access the URL of session. This can be done by posting as a news item on your CloudDeakin site.
  • If you are recording your session, provide instructions to your students where to access the recordings.

Example

Bb Collaborate Example 1

BROWSER SETTINGS
Browser Settings

The appropriate software (Deakin supported versions) can be downloaded from the Deakin University Software site.

Recommended browsers and plugins

  • Mozilla Firefox (Deakin’s preferred browser)
  • Google Chrome (We do not recommend Chrome 80 and above)
  • Internet Edge
  • Latest version of Safari

Useful plugins and utilities

  • Java
  • Quicktime
  • Shockwave, Flash
  • Acrobat reader
  • WinZip

Recommended browser settings for Firefox (Windows) users:

  1. Click on Tools and select Options.
  2. Click on the Privacy tab:
    under History, ensure Firefox will: Remember history
  3. Click on the Content tab:
    ensure that Block pop-up windows is NOT ticked.
  4. Quit/exit Firefox after you change settings and then re-start the application.

If you continue to experience problems after configuring your browser software settings, it may help to clear cache and cookies.

  1. Log out of CloudDeakin.
  2. Click on Tools and Options.
  3. Click on Privacy tab.
  4. select clear your recent history.
  5. Ensure that Cache and Cookies are ticked. (Don’t tick any options that you do not want to clear)
  6. Click the Clear Now button.
  7. Quit/exit Mozilla Firefox and then restart the application.

Recommended browser settings for Google Chrome (Windows) users

Note: If you're using Chrome 80 and above, you might have issue with cookies. For the best experience with CloudDeakin, we recommend Mozilla Firefox.

  1. Click on Chrome menu and select Settings.
  2. Click on Advanced.
  3. Click on Content Settings.
    ensure that Cookies is set to Allow sites to save and read cookie data
    ensure that JavaScript is set to Allowed.
  4. It is advised that you quit/exit Chrome after you change settings and then restart the application.

If you continue to experience problems after configuring your browser software settings, it may help to clear cache and cookies.

  1. Log out of CloudDeakin.
  2. Click on Chrome menu and select More Tools.
  3. Click on Clear browsing data.
  4. Ensure that Cache images and files and Cookies and other site data are ticked.
    (Don’t tick any options that you do not want to clear)
  5. Click the Clear browsing data button.
  6. Quit/exit Google Chrome and then re-start the application.

Recommended browser settings for Internet Edge (Windows) users

  1. Click on the More… and select Settings.
  2. Scroll down the list to select View advanced settings and turn Block pop-ups to Off.
  3. Under Cookies, select Don’t block cookies.
  4. Quit/exit Internet Edge after you change settings and then re-start the application.

If you continue to experience problems after configuring your browser software settings, it may help to clear cache and cookies.

  1. Log out of CloudDeakin.
  2. Click on Hub and select History.
  3. Click on Clear all history.
  4. From the pop-up window, ensure that only Browsing history, Cookies and saved website data and Cached data and files are selected.
  5. Click Clear.
  6. Quit/exit Internet Edge and then restart the application.

Recommended browser settings for Mozilla Firefox (Mac) users

  1. Click on Firefox and choose Preferences
  2. Click on the Privacy tab:
    under History, ensure Firefox will: Remember history.
  3. Click on the Content tab
    ensure that Block pop-up windows is NOT ticked.
  4. Close the window
  5. Quit/exit Mozilla Firefox after you change settings and then restart the application

If you continue to experience problems after configuring your browser software settings, it may help to clear cache and cookies.

  1. Logout of CloudDeakin.
  2. Click on Firefox menu and select Preferences.
  3. Click on the Privacy tab.
  4. Click clear your recent history.
  5. Ensure that Cache and Cookies are ticked.
  6. Click the Clear Now button.
  7. Close the window.
  8. Quit/exit Mozilla Firefox and then restart the application.

Recommended browser settings for Google Chrome (Mac) users

Note: If you're using Chrome 80 and above, you might have issue with cookies. For the best experience with CloudDeakin, we recommend Mozilla Firefox.

  1. Click on Chrome and select Preferences.
  2. Click on Advanced.
  3. Click on Content Settings.
    ensure that Cookies is set to Allow sites to save and read cookie data
    ensure that Javascript is set to Allowed.
  4. It is advised that you quit/exit Chrome after you change settings and then restart the application.

If you continue to experience problems after configuring your browser software settings, it may help to clear cache and cookies.

  1. Logout of CloudDeakin.
  2. Click on Chrome.
  3. Click on Clear browsing data.
  4. Ensure that Cache images and files and Cookies and other site data are ticked
    (Don’t tick any options that you do not want to clear).
  5. Click the Clear browsing data button.
  6. Quit/exit Google Chrome and then restart the application.

Recommended browser settings for Safari (Mac) users

  1. Click on Safari, then select Preferences
  2. Click on the Security tab
  3. Under Web Content, ensure that:
    Enable JavaScript is ticked
    Block pop-up windows is not ticked.
  4. Close the window.
  5. Quit/exit Safari after you change settings and then restart the application.

If you continue to experience problems after configuring your browser software settings, it may help to clear cache and cookies.

  1. Log out of CloudDeakin
  2. Click on Safari, then select Clear History.
  3. Click on the Clear History.
  4. Quit/exit Safari and then restart the application.

 

BROWSER SETTINGS
Browser Settings
The appropriate software (Deakin supported versions) can be downloaded from the Deakin University Software site.

 

Recommended browsers and plugins

  • Mozilla Firefox (Deakin’s preferred browser)
  • Latest version of Google Chrome
  • Internet Edge
  • Latest version of Safari

Useful plugins and utilities

  • Java
  • Quicktime
  • Shockwave, Flash
  • Acrobat reader
  • WinZip

Recommended browser settings for Firefox (Windows) users:

  1. Click on Tools and select Options.
  2. Click on the Privacy tab:
    under History, ensure Firefox will: Remember history
  3. Click on the Content tab:
    ensure that Block pop-up windows is NOT ticked.
  4. Quit/exit Firefox after you change settings and then re-start the application.

If you continue to experience problems after configuring your browser software settings, it may help to clear cache and cookies.

  1. Log out of CloudDeakin.
  2. Click on Tools and Options.
  3. Click on Privacy tab.
  4. select clear your recent history.
  5. Ensure that Cache and Cookies are ticked. (Don’t tick any options that you do not want to clear)
  6. Click the Clear Now button.
  7. Quit/exit Mozilla Firefox and then restart the application.

Recommended browser settings for Google Chrome (Windows) users

  1. Click on Chrome menu and select Settings.
  2. Click on Advanced.
  3. Click on Content Settings.
    ensure that Cookies is set to Allow sites to save and read cookie data
    ensure that JavaScript is set to Allowed.
  4. It is advised that you quit/exit Chrome after you change settings and then restart the application.

If you continue to experience problems after configuring your browser software settings, it may help to clear cache and cookies.

  1. Log out of CloudDeakin.
  2. Click on Chrome menu and select More Tools.
  3. Click on Clear browsing data.
  4. Ensure that Cache images and files and Cookies and other site data are ticked.
    (Don’t tick any options that you do not want to clear)
  5. Click the Clear browsing data button.
  6. Quit/exit Google Chrome and then re-start the application.

Recommended browser settings for Internet Edge (Windows) users

  1. Click on the More… and select Settings.
  2. Scroll down the list to select View advanced settings and turn Block pop-ups to Off.
  3. Under Cookies, select Don’t block cookies.
  4. Quit/exit Internet Edge after you change settings and then re-start the application.

If you continue to experience problems after configuring your browser software settings, it may help to clear cache and cookies.

  1. Log out of CloudDeakin.
  2. Click on Hub and select History.
  3. Click on Clear all history.
  4. From the pop-up window, ensure that only Browsing history, Cookies and saved website data and Cached data and files are selected.
  5. Click Clear.
  6. Quit/exit Internet Edge and then restart the application.

Recommended browser settings for Mozilla Firefox (Mac) users

  1. Click on Firefox and choose Preferences
  2. Click on the Privacy tab:
    under History, ensure Firefox will: Remember history.
  3. Click on the Content tab
    ensure that Block pop-up windows is NOT ticked.
  4. Close the window
  5. Quit/exit Mozilla Firefox after you change settings and then restart the application

If you continue to experience problems after configuring your browser software settings, it may help to clear cache and cookies.

  1. Logout of CloudDeakin.
  2. Click on Firefox menu and select Preferences.
  3. Click on the Privacy tab.
  4. Click clear your recent history.
  5. Ensure that Cache and Cookies are ticked.
  6. Click the Clear Now button.
  7. Close the window.
  8. Quit/exit Mozilla Firefox and then restart the application.

Recommended browser settings for Google Chrome (Mac) users

  1. Click on Chrome and select Preferences.
  2. Click on Advanced.
  3. Click on Content Settings.
    ensure that Cookies is set to Allow sites to save and read cookie data
    ensure that Javascript is set to Allowed.
  4. It is advised that you quit/exit Chrome after you change settings and then restart the application.

If you continue to experience problems after configuring your browser software settings, it may help to clear cache and cookies.

  1. Logout of CloudDeakin.
  2. Click on Chrome.
  3. Click on Clear browsing data.
  4. Ensure that Cache images and files and Cookies and other site data are ticked
    (Don’t tick any options that you do not want to clear).
  5. Click the Clear browsing data button.
  6. Quit/exit Google Chrome and then restart the application.

Recommended browser settings for Safari (Mac) users

  1. Click on Safari, then select Preferences
  2. Click on the Security tab
  3. Under Web Content, ensure that:
    Enable JavaScript is ticked
    Block pop-up windows is not ticked.
  4. Close the window.
  5. Quit/exit Safari after you change settings and then restart the application.

If you continue to experience problems after configuring your browser software settings, it may help to clear cache and cookies.

  1. Log out of CloudDeakin
  2. Click on Safari, then select Clear History.
  3. Click on the Clear History.
  4. Quit/exit Safari and then restart the application.

 

SETTING UP YOUR COMPUTER
Setting up your computer
The following essential steps will help you to successfully access, log in to and use CloudDeakin.

  • Activate your Deakin username and password
  • Ensure you are able to meet Deakin’s computing, connectivity and capability requirements
  • Run a system check before you log in
    green tick  If you receive all ticks, you can successfully access CloudDeakin
    alert icon If you receive a warning for any area, go to the Recommended browsers and settings page and follow the instructions

Accessibility

For more information about Accessibility in CloudDeakin refer to the Accessibility Guide.

Further notes:

If you continue to experience problems after configuring your browser software settings, it may help to clear your browser cache and cookies. Please look at the Recommended browsers and settings page if you need help doing this.

Mobile and tablet devices

When you login from your tablet or smartphone, the default view is CloudDeakin’s Mobile View which is optimised for mobile usage. It is not recommended that you use the desktop view on your mobile device as not all functionality works on mobile devices. The following mobile app is free and can help staff grade assignments in CloudDeakin.

Assignment Grader

ipad (iPad only) The Assignment Grader allows you to mark your submissions using your iPad offline and synchronise your graded dropboxes when you are online. Assignment Grader guide
Supported

Mobile Supported

Mobile Supported

News, Resources, Discussions, Grades and Calendar.

NOT Mobile Supported

NOT Mobile Supported

Creating resources of any kind, e.g. News, Assignments, Quizzes or uploading files, marking and grading. Please use a desktop computer to complete the above tasks. Deakin does not recommend or support the usage of CloudDeakin in the “Desktop View” on mobile or tablet devices. Please use the recommended “Mobile View”.

Help guides

A complete list of all quick guides, step-by-step guides and movie demonstrations.

FAQs.

Please check the FAQs for answers to some of the most common queries about using CloudDeakin.

 

SETTING UP YOUR COMPUTER
Setting up your computer
The following essential steps will help you to successfully access, log in to and use CloudDeakin.

  • Activate your Deakin username and password
  • Ensure you are able to meet Deakin’s computing, connectivity and capability requirements
  • Run a system check before you log in
    green tick  If you receive all ticks, you can successfully access CloudDeakin
    alert icon If you receive a warning for any area, go to the Recommended browsers and settings page and follow the instructions

Accessibility

For more information about Accessibility in CloudDeakin refer to the Accessibility Guide.

Further notes:

If you continue to experience problems after configuring your browser software settings, it may help to clear your browser cache and cookies. Please look at the Recommended browsers and settings page if you need help doing this.

Mobile and tablet devices

When you login from your tablet or smartphone, the default view is CloudDeakin’s Mobile View which is optimised for mobile usage. It is not recommended that you use the desktop view on your mobile device as not all functionality works on mobile devices. The following mobile app is free and can help staff grade assignments in CloudDeakin.

Assignment Grader

ipad (iPad only) The Assignment Grader allows you to mark your submissions using your iPad offline and synchronise your graded dropboxes when you are online. Assignment Grader guide
Supported

Mobile Supported

Mobile Supported

News, Resources, Discussions, Grades and Calendar.

NOT Mobile Supported

NOT Mobile Supported

Creating resources of any kind, e.g. News, Assignments, Quizzes or uploading files, marking and grading. Please use a desktop computer to complete the above tasks. Deakin does not recommend or support the usage of CloudDeakin in the “Desktop View” on mobile or tablet devices. Please use the recommended “Mobile View”.

Help guides

A complete list of all quick guides, step-by-step guides and movie demonstrations.

FAQs.

Please check the FAQs for answers to some of the most common queries about using CloudDeakin.